Collaboration is working together to achieve a goal. In today’s business environment collaboration is the key to achieving most organizational goal. Collaboration is sharing knowledge, managed participation in process, integrated communication.We recognize the importance of collaboration and communication and focus on various collaborative communication products and solutions. We offer installation and integration services on these product to address organization of different size and budget. We focus on business process, user experience and most importantly solution that best fits the business environment. We provide training for the administrators as well as the end-users ensuring the best use of the products we deploy
- Unified communicationUnified communications (UCUnified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video conferencing, data sharing (including web connected electronic whiteboards aka IWB's or Interactive White Boards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).) is the integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephonyVoice over IP (VoIPVoice over IP (VoIP, or Voice over Internet Protocol) commonly refers to the communication protocols, technologies, methodologies, and transmission techniques involved in the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, IP communications, and broadband phone., or Voice over Internet Protocol) commonly refers to the communication protocols, technologies, methodologies, and transmission techniques involved in the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, IP communications, and broadband phone.), video conferencing, data sharing (including web connected electronic whiteboards aka IWB's or Interactive White Boards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). we can help you with use CISCO, ElastixElastix is an open source Unified Communications Server software that brings together IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a Call Center software with predictive dialing., Zimbra
- Unified messaging system we can help you with Zimbra, ms-exchange
- Telephony we use Elastix, an asteriskAsterisk is a software implementation of a telephone private branch exchange (PBX) based IP-PBX
- Helpdesk management we use ORTS
- For document management and collaboration we use AlfrescoOpen Source Enterprise Content Management System including document management, web content management, SharePoint alternative and content repository ECMA document management system (DMS) is a computer system (or set of computer programs) used to track and store electronic documents and/or images of paper documents. It is usually also capable of keeping track of the different versions modified by different users (history tracking). The term has some overlap with the concepts of content management systems. It is often viewed as a component of enterprise content management (ECM) systems and related to digital asset management, document imaging, workflow systems and records management systems.
For more information my can find the product detail on individual products on the product section or at our solution section based on your requirement. Please feel free to get in touch with us and we shall get in touch with you do understand your requirement and suggest you the product and solutions that best fits your requirement
