UNIFIED COMMUNICATIONReal time Communication

Unified communication used to be an idea that has come a long way. The big networking and software companies are promising the best of the solutions for UC and the open source community is not much far behind. The integration of real-time communication services such as instant messaging (chat), presence information, IP telephony, video conferencing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.

Xeois specializes in deploying Unified communication system for Call centers, Businesses, Educational institutions, Hospitals, Hotels, Apartment complex in an integrated way. We use Open source Asterisk unified communication server to deploy integrated solution for your business need. Asterisk is open source, open standard soft switch widely used as core backend for many enterprise VOIP systems

Unified Communication includes

IP telephony (VOIP)
Instant messaging and presence information
Unified messaging with Email and voice mail, calendar
Video calling, conferencing and surveillance integration
Public address and paging integration
Unified Communication (UC) or VoIP requirement analysis/consulting
Hardware requirement analysis for UC server deployment
Architectural or feasibility consultation
Configuration & deployment of UC or VoIP
Customization and Module development
Integration to other enterprise applications
Consultation for integrating UC in to your business process
On-going Support & Update and upgrades
Migration from traditional communication/telephony to UC
End user and administrative training (Only with other offerings)

Services we provide

Unified Communication (UC) or VoIP requirement analysis / consulting
Hardware requirement analysis for UC server deployment
Architectural or feasibility consultation
Configuration & deployment of UC or VoIP
Customization and Module development
Integration to other enterprise applications
Consultation for integrating UC in to your business process
On-going Support & Update and upgrades
Migration from traditional communication/telephony to UC
End user and administrative training (Only with other offerings)

For providing end to end UC experience we work with products such as:

Issabel
Asterisk
Zimbra
Cisco UC products
Office 365
GSuite
Grandstream etc.

Where we can
Help

We help you chose a products that uses open standard, can have cross platform integration. We also analyze existing infrastructure and explore the available integration options, provide with the integration platform and help build the system and migrate to a scalable environment. We chose platform and solutions considering the following criteria: Ease of connectivity, data Integration/Migration, process integration, vendor independence.

Directory Service

Unified Messaging

Unified Communication

Helpdesk Management

Inventory Management

Integration